All About EAC

Trusted network solutions partner to organisations across the UK since 2005.

Our Story

EAC was founded in 2005 by two like-minded IT professionals, determined to bring top-class tailored solutions to schools and business customers.

Fast-forward to present day, and EAC is a respected leader in educational and commercial IT – now aiming to give something back through our work in the charity sector.

20 Years of Evolution

From EAC Network Solutions to comprehensive IT partners, we've grown alongside technology.

Our experience spans the shift from simple networks to complex cloud environments, bringing deep understanding of both legacy and modern systems.

Industry-Specific Expertise

Our teams specialise in education, manufacturing, care, and professional services - sectors where we've built extensive knowledge of unique challenges, compliance requirements, and operational needs.

Proven Track Record

If you’ve heard of us, it’s likely thanks to one of the satisfied clients who trust us as their technology partner.

Glowing referrals, high client retention rates and long-term relationships say more about our ability to deliver than we ever could.

Your Trusted Partner in Technology Solutions

By partnering with some of the world’s leading names in hardware, software, and networking, we bring you a best-of-both worlds scenario: fully tailored IT solutions, supported by well-known brands.

Our Gold-level Sophos partnership and strategic relationships with Microsoft, Google, and Allied Telesis give our clients access to enterprise-grade solutions backed by certified expertise.

“After moving to EAC, the difference has been night and day. Not only do we now have greater resilience across all our care homes, but we also have peace of mind knowing that our data and systems are secure.

EAC has transformed how we manage IT, giving us confidence in our infrastructure and enabling us to provide even better care for our residents.”

Grace Evans

Managing Director at Salveo Care

“EAC’s innovative design and successful implementation of a new managed network across our five managed service buildings has significantly improved services for our tenants.

Their expertise and commitment to excellence has transformed our infrastructure, enhancing connectivity and reliability. We are extremely satisfied with the results and appreciate their outstanding support.”

Ania Ferenc

Manager, Magdalen Centre & Sadler Building | The Oxford Science Park

Who We Serve

Drawing on EAC’s network solutions roots, we now specialise in serving education, care, manufacturing, and professional services from the Home Counties to South Wales, and extending as far north as Lancashire and Yorkshire. Our sector-specific solutions ensure that organisations like yours can thrive thanks to (and not in spite of) technology.

Education

Schools face tight IT budgets yet need reliable technology for modern teaching.

For the education sector, we provide trusted department-level support at a favourable outsourced price point.

Manufacturing & Professional Services

Many SMBs find themselves caught between aging systems and modernisation needs.

We use sector-specific expertise to help commercial clients navigate these challenges.

Care & Charities

Care providers and charities handle sensitive data but often lack dedicated security resources, making them vulnerable to cyber attacks.

EAC offers affordable, robust data protection that ensures compliance without compromising care delivery.

How We Help

We help our clients escape IT headaches so they can focus on what they do best. By handling everything from daily support to strategic planning, we transform technology from a barrier into an enabler for your organisation’s success.

Expertise That Doesn't Cost the Earth

Whether they’re driven by VAT, NI, or pensions, your rising costs have left you on the hunt for a better solution - one that provide enterprise-level support without enterprise-level costs.

Good news: that search ends now.

More Time for What Matters

Education professionals need to teach. Care providers need to care. Manufacturers need to produce.

What you don’t need is to be bogged down by technical troubleshooting. If you’re struggling to balance IT management with your primary responsibilities, we can help.

Security Assurance

You recognise the growing number of cyber security threats your organisation’s facing - but without the internal knowledge and resources, how do you protect yourself?

You need guidance through complex security and compliance requirements. That's where we come in.

Clearing the Way to Success

Whether you’re making parts, plans, or pathways, your organisation will suffer if it relies on aging systems and singlepoints of failure.

We provide the consistent, responsive support you need, as well as guidance on modernisation that won’t disrupt operations.

“EAC’s ongoing support has given us the confidence to push forward and continue evolving, knowing we have a trusted partner handling our IT needs behind the scenes.

We couldn’t have asked for a better managed IT service provider.”

Eliot Young

Co-Founder of The Moving Portal

Ben typing on laptop connected to two monitors with EAC wallpaper and

Meet the Team

Just as it did in our early days (as EAC Network Solutions), our strength lies in our dedicated team, who bring a wealth of expertise to every IT project.

Say hello to the professionals supporting our valued clients!

Ben Hammond headshot

Ben Hammond

Director & Co-Founder
Ben brings nearly 30 years of technical experience in the IT industry, making him a cornerstone of our team.

Ben's deep expertise and visionary approach have been instrumental in shaping EAC into the trusted IT partner it is today.
Mike Papworth hand on chin sitting at desk v2

Mike Papworth

Director & Co-Founder
Since founding the business with Ben in 2005, Mike's been instrumental in driving EAC's growth through his meticulous approach to customer service.

Mike's dedication ensures that EAC remains a trusted partner for organisations seeking reliable and innovative IT support and solutions.
Emma David Headshot

Emma David

Finance Manager
Emma has not only expertly managed our financial operations but also played a key role as General Manager for many years, where her leadership and dedication significantly contributed to our growth and success.

Her legacy of excellence and commitment continues to shape our company's values and operations.

Rob Lowein

Technical Operations Manager
Rob plays a pivotal role in overseeing the teams responsible for delivering our projects and IT services.

His extensive experience and leadership ensure that our projects are executed seamlessly and our support services are delivered with excellence.
standing up at desk to help colleagues

Tina Restall, Laura Papworth, and Sharon Wheeler

Business Operations Team
Tina, Laura, and Sharron bring a diligent approach to their roles, ensuring that every project is well-coordinated and that our clients receive seamless service.

This powerhouse team oversees the smooth and efficient management of crucial aspects like procurement, contracts management, and resource scheduling.
Jeff Woodhall and Steve Burns

Jeff Woodhall and Steve Burns

Senior Engineers
Steve (based in the UK, right) and Jeff (based in Australia, left) form a dynamic duo that extends our ability to deliver high-level projects across different time zones.

Both are highly skilled professionals committed to excellence in every project they undertake. With their expertise and commitment, Steve and Jeff are key players in driving the success of our most complex and critical IT solutions - as well as 24-hour coverage for our clients.
Ben

Ben Phillips

Service Desk Team Leader
Ben's journey with us began as an apprentice, and through hard work and dedication, he's grown into a key leader. Now responsible for overseeing our entire support operation, Ben ensures that our clients always receive top-tier assistance.

He's also passionate about the development of future talent, playing a pivotal role in training and mentoring the next generation of apprentices.
professionals collaborating at a computer, focused on achieving business success

Chris Silk, Libby March, and Olivia Boyle

Customer Account Management
Chris brings a wealth of experience from prestigious tech companies like Sophos and Barracuda, where he excelled in client-facing roles. His expertise enhances our team's ability to deliver exceptional service.

Together, Chris, Libby, and Olivia are committed to providing personalised support and fostering the long-lasting partnerships we're known for.
engineering team photo at team event

The Engineers

We're proud to have a diverse and talented team of engineers, ranging from eager apprentices to highly skilled Level 4 experts. Our apprentices are the industry's future, learning and growing under the guidance of experienced mentors, while our seasoned engineers lead the way with deep technical expertise and problem-solving abilities.

Together, they form a cohesive unit that delivers exceptional support and innovative solutions, ensuring that our clients receive the best possible service at every level.

Why Choose Us?

Partnering with EAC means gaining a tech team that treats your organisation like their own. Here, we offer practical solutions, rather than jargon-filled promises.

We deliver dependable, expert support that evolves with your needs, allowing you to focus on your core business without technology holding you back.

Happiness as a Percentage

Last 100 responses

Part of Your Team

We integrate seamlessly with our clients’ organisations as a true IT partner, not just another vendor.

Our focus is on understanding your operations inside and out, so we can proactively support your business goals and work alongside your staff as trusted colleagues.

Security-First Mindset

Proactive protection and durable cyber security measures are built into everything we do.

With rising cyber threats in education and business, we ensure our clients stay ahead of risks through continuous monitoring, regular assessments, and industry-leading security protocols.

Expert Insights, Personal Service

Unlike providers with high turnover or single points of contact, we offer stable, long-term relationships backed by diverse technical expertise across our departments.

Partnering with us means gaining access to an entire team of specialists, without sacrificing personal relationships and dedicated support.

We Don't Lose Clients

The EAC approach - learning each organisation’s unique needs and growing together, instead of just fixing (or claiming to fix) immediate problems - pays off.

Our high retention rate proves our clients stay with us because we deliver consistent quality and work hard to build lasting relationships.

Book Your Strategic Technology Consultation

Ready to turn your IT from business headache to competitive advantage? Schedule a personalised consultation with our senior technical team.

We’ll discuss your business objectives, current challenges, and future plans. You’ll get practical insights into how our managed services can support your goals, along with a tailored solution proposal and implementation timeline.

Based from our HQ, we serve businesses across the UK.

A group of four people engaged in a friendly conversation in an office setting